Need help with INTERVU? Find quick answers below or reach us directly.
📧 Email Support
For license issues, payment questions, or anything else, email us directly.
n3owork.ai@gmail.com
Typical response time: within 24 hours.
🔑 Lost Your License Key?
If you lost your license key, email us with the email address you used at checkout and your PayPal transaction ID. We can recover and resend your key.
Request key recovery →
💳 Payment & Refunds
All payments are processed securely through PayPal. If your payment was charged but you did not receive a license key, email us with your PayPal transaction ID and we will resolve it as quickly as possible.
Refund requests are handled case by case. Contact us within 48 hours of purchase if the app did not work for you.
Contact for payment help →
Frequently Asked Questions
What is INTERVU? â–¼
INTERVU is an AI-powered desktop application that assists you during live job interviews. It listens to questions in real time, transcribes them using voice recognition, and generates natural, context-aware answers based on your resume and background.
How does the license key work? â–¼
After payment, you receive a license key tied to your purchase. Open the INTERVU desktop app, paste the key into the activation screen, and your plan activates immediately. Keys are time-limited based on the plan you purchased.
Can I use INTERVU on multiple devices? â–¼
Multi-device support is available on the Unlimited plan. Starter and Pro plans are intended for single-user use. If you need help moving to a new device, contact support first.
Is INTERVU visible to interviewers or screen share? â–¼
INTERVU is designed as a transparent overlay that stays unobtrusive above your windows. Screen-sharing behavior can vary by platform, operating system, and capture settings, so you are responsible for checking compatibility and complying with any interview policies.
What data does INTERVU collect? â–¼
INTERVU collects the email and license information needed to support your account. Audio and prompt data may be processed to provide transcription and AI answers. See our Privacy Policy for more details.
My license key says expired or inactive. What do I do? â–¼
If your key shows as expired, your access period has ended. If you believe your plan should still be active, contact support with your key and PayPal transaction ID so we can review it.